Home | Repair & Services
For local support, many of our dealers offer an on-site inspection and repair service. Additionally, many of these distributors have machines that can be loaned to you while your repair is in progress. For immediate assistance call 715-303-3754 or email [email protected]
Electric Cleaner Company can also help directly with your repair and/or warrant service. Our technicians can inspect and provide a quote for repair, and you’ll have your equipment back and running in almost no time. Begin your repair by visiting our Parts Store here.
Order the supplies, accessories, and parts to keep your Electric Cleaner running strong for years to come.
Yes, for wiring diagrams please use the form below or email [email protected] to request the diagrams for your specific unit.
For local assistance we recommend starting by speaking with your dealer, or another dealer in our network to start the process.
Yes, please use the form below to contact us and determine how we can help assist in the repair process.
There’s no cost of email support. If it’s determined that additional work is necessary by our technical team, we will require you to ship your unit to us, postage pre-paid, and then work up a quote for the repair. If you accept the quote, your unit will be repaired and shipped back as soon as possible. If you elect not to complete the repair, we will. ship your unit back to you, or recycle your unit and apply a $25 discount toward a new dryer.
UPS ground shipping typically takes 6 business days. Repairs themselves take 1-3 business days on average. For this reason we estimate most repairs performed by Electric Cleaner take approximately 2 weeks to complete and return to you.
If we did this, it’s because we were unable to reach you by phone, email, or text in 30 days. Unfortunately, we’re not able to hold units forever when we’re not able to get confirmation on a plan from our customers.
Electric Cleaner Company units are guaranteed against defects in workmanship and/or motors for two years from date of purchase. All other parts are guaranteed 90 days against defects in workmanship and/or materials.
Warranty on motor turbines is applicable only if motor-turbines have not been taken apart or tampered with. Motor-turbines, hoses, or unit to be repaired must be returned to factory freight pre-paid or post paid to apply.
For all warranty and repair work, or for more information about the warranty policy, please call 715-303-3754
While some repairs, particularly those related to mechanical or electrical issues, are best left to professional technicians, there are several repairs and maintenance items that are not difficult to do on your own.
Filter Replacement
Replacing a filter in an Electric Cleaner unit is one of the most basic repairs, and is something you should be able to do with little difficulty.
To start, remove the end cap with a screwdriver or other simple prying tool. Remove the current filter, and replace it with a new one. Then, simply reattach the end cap by gently pushing until you hear it click into place.
Changing Motor Brushes
Motor brushes may need replacing from time to time, and can be done by following the videos in our gallery below.
First, follow the video tutorial on removing the motor. After it’s safely removed from the unit, follow the video tutorial on changing brushes for your model of dryer. Finally, replace the motor, also following the video tutorial.
Wiring
If you have an electrical background, you may be able to attempt electrical repairs by following the wiring diagram for your particular unit. Please contact us to request the wiring diagram for your specific unit, and we’ll be happy to assist.
For most other repairs, it’s recommended to either contact us using the form below, or work with your local dealer to get professional help.
Let’s get your repair started right. Begin your repair by visiting our Parts Store here. A member of our technical team will be in touch promptly to assist in your next steps.
Start your repair request